If you need more information about any of our developments or properties, our team will be happy to help.
As a community-led organisation we value your input as it helps us shape our services. If you need to request a service, or something isn’t quite right, please contact us using the following link: Comments & Complaints. We aim to process these enquiries straight away and find that most problems get sorted as soon as you let us know about them.
Unhappy with a decision we have made? If this is the case you can ask us to review it following our appeals process. Click here to find out more about our appeals policy.
Our Pioneer Places is located in the heart of Castle Vale, Birmingham. Situated opposite the library, our office is part of The Pioneer Group and their other divisions.
We love to hear from you, so if you have a query about any of our developments or properties, feel free to get in touch and we’ll come back to you as soon as we can.
0121 748 8100
Do you live in one of our homes in Stechford?
The homes in Stechford which were new in 2021 have a different contractor dealing with repairs. Please call us on 0121 748 0881 for all enquiries, including emergency repairs. Residents in homes completed in 2019 and 2020 should use our usual number above.